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Think Fast Talk Smart

Stanford GSB on communication and leadership, with official transcripts

TopicsIdeas
PriorityT3
20:04
Think Fast Talk Smart 0907

To Make Criticism Land, Lead With High Standards and Trust

Getting criticism believed isn't about opening with a few compliments — it's about letting the other person see that the standard is high and that you believe they can reach it. In one experiment, a single line — "the standard is high, but I know you can meet it" — pushed Black students' rate of actually revising their essays to the top.

7 Points 6 Quotes Stereotype ThreatFeedback
24:09
Think Fast Talk Smart 0824

A Pitch Tells Two Stories: The Project, And The Buyer's Promotion

Hollywood screenwriter Rhett Reese on what a pitch actually is: the project story runs on the surface, the story of the other person's success runs underneath. Make them the protagonist, lower their risk, enlarge their reward, and your pitch lands far more often.

8 Points 7 Quotes PitchingCommunication