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Reading people

Machiavelli

What is done

Machiavelli (Florence · 1469–1527) — What is done.

Reading peopleEarly modernWhat is done

What actually happened?

In 1512 the Medici returned to Florence, and the man who had run the republic's second chancery was arrested, put to the rope, and released into the countryside. He spent his days among farmers and card players. In the evening, he wrote to a friend, he took off the mud-caked working clothes, put on court dress, and entered the courts of the ancient men, where he was received kindly and was not ashamed to speak with them. That is where The Prince was written. He dedicated it to the new ruler hoping for a post and never received one. The man who understood power better than anyone then living could not obtain any of it for himself.

Start from what is done, not what ought to be done

How one lives is so far distant from how one ought to live, he writes, that a man who neglects the first for the second learns his own ruin. That is a statement of subject matter rather than a licence: the book is about how politics runs, not how it should.

An allowance everyone is trusted not to abuse gets used to the last unit. Assume that, then set the number.

Feared rather than loved, and never hated

If one has to be given up, being feared is safer than being loved, because love runs on the other person's willingness. Then the clause that rarely travels with the quotation: avoid being hated, which means keeping off their property and their family.

Cutting a bonus is inside the rules. Humiliating someone in front of the room, or withholding pay already agreed, is over the line and buys an enemy.

Half is fortune, and the other half has a deadline

Fortune is the arbiter of about half our actions and leaves the rest to us. The river floods and carries everything away, but in quiet weather men can raise dykes and channels. The half you govern has to be finished before the water rises.

Cash buffer, second supplier, a backup for the person who holds the system. All look like waste until the day they are the only things working.

Injury is remembered longer than benefit

Men forget the death of a father sooner than the loss of a patrimony. Nine good turns and one injury leaves the injury standing. Read as design guidance rather than complaint, it says avoiding a memorable harm beats manufacturing a memorable delight.

The first rule of interface design is not to let people make mistakes. One bad experience erases ten pleasant ones.

New arrangements have weak friends and strong enemies

Nothing is harder to take in hand than the introduction of a new order, because those who would gain from it are lukewarm and those who lose by it are committed. That asymmetry, not stupidity, is why reforms stall.

The people a change would help have no way to speak for it. The people it costs have every resource needed to push back, and they use them.

How do I use it today?

Take one rule or incentive you are responsible for and re-read it as though everyone using it were maximising their own position with no goodwill at all. Whatever breaks under that reading was built on ought. Rewrite that part before it is tested for you.

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Lines to keep

It is far safer to be feared than loved, if you cannot be both.

Fortune is the arbiter of half our actions; she leaves us the rest.